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Microsoft: Xbox 360 Problems Are Isolated

by Coola
11/23/2005
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So you got your Xbox 360, brought it home then humped it a bit too hard causing it to mess up when you play your game. Fear not, if you're like some other folks that are reporting a few issues, simply call 1-800-4MY-XBOX or visit www.xbox.com/support to see what the dealio is.

Source: Next-Gen.biz

"The vast majority of Xbox 360 owners are having an outstanding experience with their new systems," a spokesperson tells Next Generation. "We’ve received a few isolated reports of consoles not working as expected. The call rate is well below what you’d expect for a consumer electronics product of this complexity. As a percentage of the total number of Xbox 360 systems already in the field, these calls represent a very small fraction. That being said, there is no systemic issue with Xbox 360. Each incident is unique and these customer inquires are being handled on a case-by-case basis. Ultimately, customer satisfaction is our highest priority. Anybody having an issue with their Xbox 360 console should call 1-800-4 MY XBOX immediately so that we can help, or visit http://www.Xbox.com/Support"

  XBOX365 Says  
Try cuddling with your Xbox 360 sometimes... remember being fast isn't always the best approach.

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OnifiedX
X365 Member
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Posted 11/23/2005
Well I would if Kmart wouldn't have screwed me over but since they did screw me over I don't get any sweet Xbox 360 luvin :'( It's not fair I tell ya! Oh well i'm not goin with those asses next time I'll stick with Best Buy or even Walmart if I have to. How you likin your 360 Coola...Must be nice bro! :p
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Cairo Otoshi
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Posted 11/23/2005
Mines Perfect
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satanicmouse1
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Posted 11/23/2005
I want one...ill take a broken one....I JUST WANT ONE
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I find your lack of faith disturbing


jayquik03
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Posted 11/23/2005
Something is wrong with my download speed, I'm getting under 56k on this thing... :(
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Axeman
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Posted 11/23/2005
My PDZ will not play, my other games run fine. Already exchanged it once already.
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twilla
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Posted 11/23/2005
the launch was so exceptional people need fear to stop it from selling. the bush method!
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Mr. Heckler
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Posted 11/23/2005
Hey, being fast works more times than you think... :)
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2 Cents ;)
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Posted 11/24/2005
No problems so far ..... I did buy a 2 year BB warr thou.... cause of the reports of problems.... mabey that is why..... planned ? hmmmmmmm jk ;)
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satanicmouse1
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Posted 11/24/2005
Originally Posted by: Axeman
My PDZ will not play, my other games run fine. Already exchanged it once already.
well doesnt that suck
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I find your lack of faith disturbing


yoyo5
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Posted 11/24/2005
when will te second shipment come in for gamestop
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obryanstars
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Posted 11/24/2005
Good news indeed, that would have been the last thing Microsoft needed
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HALO <---- Best Game Ever


flyingphoenix
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Posted 11/24/2005
isolated my azz, my system is freezing when i am browsing the options n i have to restart n also my clock keeps on changing, the console overheat too fast, to the point i put it by my window at -20 to enjoy the games...i hope it doesnt die or MS will feel, they did a sorry job here, they rushed all n now they have problems, their fone lines have wait of 3 hours n online tech chat is 225 min wait....way to go MS
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Dehnus
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Posted 11/25/2005
FlyingPhoenix
You have a thing called Customer Support for that. Just call them, and they will pick it up and give you a better one. Stop Complaining and do something about it, you cannot expect things to fix themselfs.
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hyperhyper
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Posted 11/25/2005
ahhh... the release of a half baked product

Does it smell good?

I think I'll pick one up in April when all the bugs have been worked out, the price has dropped, the good games are completed and released and there will be a surplus of xboxs on the shelf...

/D
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elgato1369
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Posted 11/25/2005
after 40 hours no problems yet, PDZ plays fine. I dont know how to go online yet....
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El Gato
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Posted 11/25/2005
forgot to add that it runs a little warm
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Grim11
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Posted 11/25/2005
yea my xbox 360 is runs a little warm too, but o well it works really awesome other than that. sorry to all the disappointed who got screwed
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Chknfngers
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Posted 11/25/2005
So glad i didnt buy a crashbox360
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lordfloyd
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Posted 11/25/2005
Havent had any problems, besides, i took the protective clear masking of the hard drive (dont know why) and it left a layer of glue and it looked like Sh*t, It also happened on the eject button for the disk tray, spent an hour cleaning it off, otherwise i love xbox 360!!!
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flyingphoenix
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Posted 11/26/2005
Dehnus>>>

can u read? r u stupid naturally or u r doing it on purpose???? read, better yet go back to school...i said i tried them but the wait is at least 3 hours on the fones and 1 hour on the online chat support...moron..before saying stupid things READ!!! this is what u get when u r illiterate
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pupaboy
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Posted 11/26/2005
I heard part of the problems with 360 are due to the power source overheating. Someone suggested suspending the power source over an empty box so the power source has good ventilation all around. I saw online where someone was selling a cooling unit for the power source.
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grandaddygame
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Posted 11/26/2005
what ever the problem, M$, had better resolve this issue with a viable solution, I won't be paying $500 for a new x360 console (plus games) if I have to see a power supply sitting on top of an open box...

hey!.. what about the duct tape solution?

just kidding, .. count on M$ to isolate the problem and get it corrected.

just hope it doesn't delay the shipping of further units by too much.
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without a vision the people fail


flyingphoenix
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Posted 11/26/2005
elgato1369>> if u have a memory card, you canplay online thru gold or silver live connection, my bro has a core and i ave a premium we play every night and he is in calgary..buy yourself a memory card since the HDD are nowhere to be found, thank u MS again for screwing your supporters....it is fun online but the movement are clunky and u can run or jump, that roll move is useless..
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HBK
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Posted 11/26/2005
If you are worrying about the shortage of xbox 360, I heard Major Nelson mentioned that they will send new shipments out every week. Don't cry, baby.

http://www.majornelson.com/2005/11/26/xbox-360-availability/#comments
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oO_-xBoX-_Oo
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Posted 11/26/2005
yo does anyone know if u need a flat screen tv so call HD for the xbox360 or is a 43inch tv that is not flat good enought what the dif between the flat screens and the tube for tha xbox360?????
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elgato1369
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Posted 11/27/2005
flyingphoenix, I have the premium with harddrive but I dont have DSL. is it still possible to go online? I have never hooked a gamesystem before
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oO_-xBoX-_Oo
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Posted 11/27/2005
should i get me xbx360 now or in a couple weeks or in december but i want to get it now i want the media remote does anyone know if there is a limit time to the remote when will they stop putting them in the xbx360 box's and yea can anyone anwser??? plz thanks ur opinions
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srivatsapop
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Posted 11/29/2005
hey guys im gonna get a sbox360 n i need ur help please tell me is it worth gettin 1 360 or ill get a ps3 or a original x box
cause u guys 360 is a trash.
i dont wanna burn my 300 $ + 30 $ etc
so tell me shall i wait for ps3 or get a x box cause i think ps2 is too small joystick
tell me which has better reality in graphics does360 have the same improvement in graphics with ps3 like the x box n ps2
please reply dudes
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oO_-xBoX-_Oo
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Posted 11/29/2005
dude get a xbx360 its improved and better than all the other machines out there bro get the 360 and it has amazing graphics also not all the xbx360's are crashed and messed up as all machines that are reborn like 1st xbox and ps2 and ps1 they all are messed up the first 100 out of 5000 are destroyed or defected so dont worry about that they have gaurrentes and stuff peace i hope i helped.... latz
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gillatine
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Posted 11/30/2005
when is the next shipment?????????
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Doublecrosser_13
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Posted 11/30/2005
that really dissapoints me....im just gonna w8 4 a while
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Doublecrosser_13
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Posted 11/30/2005
i herd the next shipment will be on December 15th
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oO_-xBoX-_Oo
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Posted 12/5/2005
is the media small remote going to be in the 2nd shipment with the primium xbox360. is it going to be in the box or are they taking it away on that shipment... i herd they are??? what do u guys know :mad: :mad:
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Murderous
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Posted 12/8/2005
10c
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Murderous
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Posted 12/8/2005
guys i live in the bahamas. it took me a hell long of a time to get the 360, im glad to say its a good system i just bought it for $700 plus 2 games and trust me games aint cheap here. the 360 plays well i mean very well so far. only 1 problem i have is that it over-heats alot, other than that its cool. i havent experience any problems and dont intend to. get the 360 stop crying over the problems that yall have been experience its a good system.
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comphappy
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Posted 12/8/2005
I think that every one needed to calm down and look at some facts.

I am an electrical engineer and an also about to become Microsoft certified. I do not like Microsoft very much and am much more of a linux/unix person, but I HATE people being so arrogant as to sue a company, because the product did not work right. It is Microsoft’s problem if they do not make it right, there the ones that loose money.

Now something about the hardware.

Look at your computer feel how much heat is produced. Most of you have one, or maybe a few have two processors most of you do not have any thing close to 3Ghz processor, unless your comp is less than 2 years old. As speed increases so does heat. All of that heat you feel is coming from the processor in your computer. Now if you have a P4 multiply that heat by 4 if you have something older multiply by 6 or 7. Now look at the top of the line video cards they have there vary own fan, and produces a large amount of heat. You are now getting a sense for what Microsoft and the other next generation console manufacturers have to deal with. They are able to take all that heat and place it in a space a quarter of your computer case. Just the fact that it is able to operate with out becoming red-hot is a major achievement.

You also need to give them some room they are experimenting with a completely new processor for them. All of windows software is designed for the x86 Intel architecture they are now using a moving for there game console to the possessor that enterprise servers and Macintoshes use the PowerPC this uses a completely different architecture and instruction set, so they have little tested software to work from.

Lets consider support, In my experiences as a network admin, I have found that about 1 in 30 computers that you buy has a problem, you then have to ship it back and who knows when you will get a working one. Now from what I have heard Microsoft is handling there support superbly, overnight shipping both ways, that is amazing. I hope all of you can live with out your new console for at least a week, if not you need to get a real life. If you don’t want this console and are mad because you have to get it fixed, consider this you might have to wait a week to play the Xbox 360, but you will have to wait about a year from what I have heard to play a PS3.

Conclusion
These new consoles are pushing technology like race cars. This is all new and one knows what will happen when it is shipped. Remember a public release is the best testing of a product known to man. Like any testing there is sure to be problems. Please be patient not only to Microsoft, but to all of the companies that make things in the word, from genetically grown grass to supercomputers.

So much for my attempt to be brief,
Thank you
Comphappy
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Charles Katz
X365 Member
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Posted 9/8/2006
Well I have had the an xbox 360 since march of 2006, since then each one has broken down with the three lights problem. 3 in all. Friends of mine have had similiar issues. I belive the company line is vague on purpose, and that "small fraction" is probably in the area of 15-25 percent. I would at this point like to just get my money back.
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Charles Katz
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Posted 9/8/2006
Comphappy,

The shipping is being handled by 3-day select. As far as having patience with Microsoft, I’d normally take these things with a grain of salt. However they released a high heat system into production that was obviously not air cooled to the extent it needed to be. On top of that I have done a ton of research and found that the main problem with the system is improperly applied thermal paste to the cpu. Spotty manufacturing in other words.
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dan020350
X365 Member
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Posted 12/12/2006
Just bought xbo360, played for 3 days, crashed. Replaced and play for 2 days, crashed. Read complaints and class action suit against microsoft.
Tomorrow going to make a complaint .
Done.

time to go back home to my philosophy threads
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losing is easy but keep on winning is hard


ydlnrs ulniv
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Posted 12/27/2008
wxuhtekdy szvdimea egcolzs afuslzq tpocvbj bxeruo yihwekt
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ydlnrs ulniv
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Posted 12/27/2008
wxuhtekdy szvdimea egcolzs afuslzq tpocvbj bxeruo yihwekt
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ydlnrs ulniv
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Posted 12/27/2008
wxuhtekdy szvdimea egcolzs afuslzq tpocvbj bxeruo yihwekt
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ydlnrs ulniv
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Posted 12/27/2008
wxuhtekdy szvdimea egcolzs afuslzq tpocvbj bxeruo yihwekt
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